Customer Visit

During customer browsing the store, inquire about product details through inquiries/emails/phone calls

Pre sales business and engineers demonstrate products to customers and actively understand their needs for products, providing customer Q&A services

1、We will consult customers about the size of the product they need to purchase, the temperature, voltage, and other issues

If the customer is browsing our product for the first time and is not familiar with it, what is the storage capacity, which products are refrigerated/frozen, and where is the project?

We will recommend dimensions, temperatures, and refrigeration systems based on the above information

Common pre-sales services

● How many years of warranty, who pays for the shipping cost of damaged goods

●There are many intermediaries involved in the PI amount and invoice amount. Prices will be changed to facilitate customs clearance, etc

●Payment method, commission refund from intermediary, 30% prepayment, final payment after inspection by inspector

●Transportation method: freight forwarder/designated vessel contract number

Our services

2、Display the services we can provide, such as warranty, installation manuals, designers analyze and design cold storage dimensions based on customer products, local weather, and geographical location, including professional CAD and 3D design drawings

3、We will send the design of the cold storage to the customer for confirmation, whether secondary modifications are needed, and patiently provide suggestions to the customer, such as load-bearing floors, recommending XPS+U-shaped steel or plywood, based on the customer's local environment and government requirements

Production after confirming the plan

Factory Display

4、Xiamen Jialiang is a cold storage manufacturing company located in Xiamen, China. Jialiang has over 24 years of experience in the cold storage market. Through the "one-stop service" solution, whether you are looking for cold storage, condensing units, cold storage panels, evaporators, Jialiang is your preferred professional manufacturer.

If you would like to make any inquiries or purchases, please feel free to talk to our technical sales team

5、Share successful project cases and show the strength of the factory for customers to feel more intuitively.

Xiamen Jialiang can assist and provide cold rooms and refrigeration solutions to meet all your needs

Strive to provide the best service to customers. This means high-level customer support and technical expertise from the design stage to product training and after-sales support. Our technical service team forms an important component of this support.

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