Customer Visit

As customers browse our store, they can inquire about product details via email or phone.

Our pre-sales team and engineers proactively introduce our products to customers, gaining a deep understanding of their requirements and offering Q&A support.

1. We engage in consultations with customers, addressing aspects like product size, temperature specifications, voltage requirements, and other related inquiries.

For first-time customers exploring our products, we offer project images as references and provide answers to their specific questions, ensuring a smooth and informative experience.

A refrigerating chamber or cold room is a warehouse in which a specific temperature is artificially generated. It is generally

designed for storing products in an environment below the outside temperature.

Get a contractor-friendly product and solution with market-leading expertise, so you can easily follow the regulations and save the cost of installation and maintenance of stepped refrigerator.Choose the correct product to best protect the perishable items,effectively, and extend the service life.

If the customer provides the required drawings or attachments for the cold room, we will design a complete cold room plan according to the attachments provided by the customer

Project Design and Suggestions

2、Display the services we can provide, such as warranty, installation manuals, designers analyze and design cold storage dimensions based on customer products, local weather, and geographical location, including professional CAD and 3D design drawings

3、We will send the design of the cold storage to the customer for confirmation, whether secondary modifications are needed, and patiently provide suggestions to the customer, such as load-bearing floors, recommending XPS+U-shaped steel or plywood, based on the customer's local environment and government requirements

Factory Advantages

4、Xiamen Jialiang is a cold storage manufacturing company located in Xiamen, China. Jialiang has over 24 years of experience in the cold storage market. Through the "one-stop service" solution, whether you are looking for cold storage, condensing units, cold storage panels, evaporators, Jialiang is your preferred professional manufacturer.

If you would like to make any inquiries or purchases, please feel free to talk to our technical sales team.

Xiamen Jialiang can assist and provide cold rooms and refrigeration solutions to meet all your needs

Strive to provide the best service to customers. This means high-level customer support and technical expertise from the design stage to product training and after-sales support. Our technical service team forms an important component of this support.

Typical Pre-Sales Inquiries:

- Warranty duration and responsibility for shipping fees related to damaged goods.

- The difference between the PI amount and invoice amount due to multiple intermediary involvements. Adjustments in pricing might occur to aid with customs clearance.

- Payment details, including intermediary commission refunds, a 30% initial payment, and final payment after inspection.

- Shipping preferences: via freight forwarder or specific vessel contract number.

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